Refund Policy

1. Overview

At Capella FlexPath Assignment Help, operated by Pamedia Services LLC, we strive to ensure client satisfaction with our academic support services for Capella University’s FlexPath program, including assistance with assignments, assessments, and capstone projects for programs like BSN, MBA, MSN, IT, Education, and Counseling. This Refund Policy outlines the conditions under which refunds may be requested, the process for submitting refund requests, and cases where refunds are not applicable. We aim to provide fair and transparent refund practices to support your academic journey.

2. Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

• Non-Delivery: If we fail to deliver your assignment, assessment, or capstone project (e.g., NURS-FPX4900, IT-FPX4900) by the agreed-upon deadline due to our error.
• Quality Issues: If the delivered work significantly deviates from the provided rubric or instructions and cannot be revised to meet your requirements within a reasonable timeframe.
• Duplicate Payment: If you are charged multiple times for the same service due to a payment processing error.
• Cancellation Before Commencement: If you cancel your order before work begins, a full refund may be issued, subject to a 5% administrative fee.

3. Refund Process

To request a refund, please follow these steps:

• Contact our support team at support@flexpathassignmenthelp.com or +1 (281) 746-9715 within 7 days of delivery or non-delivery.
• Provide your order details, including the invoice number, project description, and reason for the refund request.
• Allow up to 5 business days for our team to review your request and assess eligibility based on this policy.
• Approved refunds will be processed within 7–10 business days to the original payment method, minus any applicable fees.

We may offer revisions or alternative solutions before processing a refund to ensure your satisfaction with our services.

4. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Work Already Delivered: If the deliverable meets the agreed-upon requirements and rubric standards, as confirmed by our quality assurance team.
• Client Non-Responsiveness: If you fail to provide necessary information (e.g., rubric details, course requirements) or feedback, hindering project completion.
• Academic Outcomes: If the deliverable does not achieve your desired grade, as grades depend on Capella’s evaluation and your submission process.
• Late Refund Requests: If the refund request is made more than 7 days after delivery or non-delivery.

5. Dispute Resolution

If you are dissatisfied with our refund decision, you may escalate your concern by contacting our support team for further review. We aim to resolve disputes amicably and fairly. Disputes are governed by the laws of Delaware, USA, and any legal proceedings must be filed in the courts of Middletown, DE. Please contact us at support@flexpathassignmenthelp.com to initiate a resolution process.

6. Contact Us

For questions about this Refund Policy or to request a refund, please reach out: